A working icemaker for $2300.
Jamie N
2/28/2021
i purchased what i thought was going to be an awsome refrigerator but i was mistaken. its nice big fridge without a working ice maker. it works for a few weeks then nothing until it gets defrosted. if i had known about this problem which samsung has been very aware of years and still fraudulently sold these to the public i would not have bought it. samsung needs to step up and fix this ongoing problem that thousands of people are having. shame on you samsung. as of now i will most likely never purchase anything else from samsumg. samsung should disclose to consumers the risk of purchasing one of these knowing there is no fix in sight. i hope this helps others to say clear of samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Ice Maker sucks, Fridge is nice
MCPann
2/9/2021
i have a love/hate relationship with this fridge. the ice maker sucks. it freezes over every 2-3 months. i've reached out to samsung and they sent someone to replace the ice maker free of charge. seems like it was a known problem. samsung said the next time it would cost me. i am not happy with that. if i wanted a fridge that would cost me repairs every 2-3 months, i would not have paid this price. if your ice maker requires service every 2-3 months, it should be covered by you (samsung). now i am reaching out again to see what can be done. i love the look, but i need a working ice maker.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Samsung 4 Door Flex Refrigerator
dbreecher76
12/1/2020
Great refrigerator lots of room perfect for my home... the flex zone is perfect for holiday food prep
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great features.
Samsung flex fridge
11/27/2020
I love my flex fridge. My only concern is the height of shelves. Wish they were a little higher to put a gallon of milk. But overall, great features and great product.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Amazing Fridge!
Amanda G
11/12/2020
this fridge was well worth saving up for! it has a ton of space, and very little "wasted" space. it's flexible with the flexzone area and also the variety of shelves. we love using our new fridge!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Amazing Fridge!
AmandaG
11/12/2020
This fridge was well worth saving up for! It has tons of space, and doesn't have much "wasted" space. It's very flexible with the FlexZone area and variety of shelves. We love using our fridge now!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Absolutely horrible fridge
jonhaz
11/9/2020
i bought this about 3 years ago and thank god i bought an extended warranty to go with it. i have had samsung as well as best buy's geek squad over to service it, no joke, 7 times and it still isn't fixed! for a $3000+ fridge you would think it would last longer than 3 freaking years!... time to buy a new one i guess... definitely not another samsung! i'd rather have my 20 year fridge that's in the garage.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
the flexibility of the fridge
Capt Jack
10/29/2020
having the flexibility of changing it to freezer to a meat cooler or just a fridge is a great option but just like everyone else the ice maker design is horrible keeps freezing up i do a force defrost works good for a while then freezes up again& samsung knows about this problem they should have a recall or some kind of a fix so now i just go buy my ice
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Broke on the day of delivery
Howie
9/23/2020
i was really looking forward to getting this refrigerator.. all my other samsung products (cell phone, tvs) have been outstanding. on the day it was delivered and after it was installed, the lights in the refrigerator section stopped working and the water dispenser wouldn't work. you didn't even hear the motor running. checked to make sure the water was turned on and it was. the fridge was obviously defective. i told the delivery guys to take it back. talked with the store and the said they would order me another one. when my wife and i came back from a trip a couple of weeks later, i received a call from the salesman who told me that samsung can't even give them an eta when a new one might arrive. he said it's probably still being built at the factory in s. korea.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Extra fridge
Crymc
9/22/2020
love the extra 3rd fridge door. We use it for nothing but wine and veggies. It is great
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Large, efficient fridge w/out door seal issues
ursamajor
9/10/2020
Our older, more expensive fridge failed in two places. One issue was mechanical, but the other longstanding issue was the infamous ice dispenser door seal, which would cause the entire ice machine to lock up. This one has an ice machine in the drawer freezer below, which we prefer, BUT ice does like to slip out the back up of the tray when we open it, which feels like another design flaw, but one worth living with.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Beautiful design
Maria
8/27/2020
Beautiful but ice makers is terrible. Slow to make ice ... Sucks air from the refrigerator and freezers up the icemaker. It's been repaired twice!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Convenient capability
Eniged
8/27/2020
I bought it for the quad doors. It had to be replaced once already. Lost food in my freezer because of a faulty valve. Takes about 4months for replacement.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Overall a very good refrigerator....but
careybatts
8/27/2020
Overall, this refrigerator has been excellent. My mother liked it so much the first year that she bought one for her house also. It does a good job of cooling and the organization of the refrigerator shelves and storage is very accommodating. The freezor section has also been fantastic.
Unfortunately I can only give this refrigerator a rating of 3 is because of the icemaker. The icemaker has been a continual problem. It was fine for almost a year, and then it became a headache. The icemaker wprks well....when it is working. I constantly have to "defrost" the icemaker by pulling out the long ice tray and putting cups of really hot water under the ice maker to thaw it. Also, all too often ice "clogs" before falling from the icemaker, causing a "jam". This is probably due to the problems with the defrosting of the icemaker as mentioned above. Sadly, the same exact problem has occurred with my mother's refrigerator too.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
great product Samsung
Tony
8/27/2020
Purchased the fridge a little over a year ago. Every thing features are great with the exception of the icemaker. Experience problem many other cited with frost build up inside of ice bucket and not making ice., I found the problem without having to call for service or self help repair. The lid where the ice cubes fell from was not closing and allowing air to enter into ice cube container creating creating the build up of frost. this lid remaining open caused the issue.Now my ice maker works as designed and is great.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
I love the outside but
Rose
8/27/2020
I love the outside but, The shelving cannot be moved around because when you do move it you lose the support even though it has adjustability shows adjustability when you move it from its original configuration all the supports are gone
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Ice maker is useless
DCStrato
8/27/2020
No more Samsung Appliances. Defrost ice maker every month. Applied every fix they recommended with no success. Totally poor engineering.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Perfect fit, function and performance!
cwhscott
8/27/2020
I purchased the appliance recently while doing a complete renovation to my kitchen. Due to space considerations, I needed the appliance to be "as advertised" and I was very happy with the end result. I would highly recommend it!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
not so satisfied
not satisfied
8/27/2020
The freezer part of the refrigerator broke down after just about 4 years. The freezer does not freeze.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Horrible refrigerator!!!
TFOY
8/24/2020
The ice maker quit working after the 3rd week we had it, then the freezer went out at less than a year and now the entire fridge has quit working. Have called Samsung 4 times and have gotten a Complete run around with service providers. Not one of the service providers that work with them do repairs in the Corpus Christi area so basically we are left with A WORTHLESS REFRIGERATOR that we paid just under $3,000 for!!! Thanks Samsung! We are done with all Samsung products
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Great when everything works...until it doesnt
Scott J
8/18/2020
i bought this refrigerator for black friday in 2017, and through the first 2 years was extremely satisfied. it looks good has lots of space and some features that our family appreciates.
however in the past 9 months we have started to see two recurring issues that are unacceptable in a refrigerator of this age. about every 4-6 weeks the ice-maker freezes over and stops producing ice as a result. the only solution is the defrost the ice maker and check back tomorrow for new ice. now we are seeing that the flex zone doesn't seem to be keeping its temperature, we have it set to freezer and it is about 15 degrees warmer than the freezer side on the lower left. the result is ice cream is always soft and i am concerned about the shelf life of items stored in this compartment.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Good but could be better.
peterm
8/8/2020
Ice maker capacity is very small. We had to have it serviced and an upgraded ice maker installed due to icing issue. The flex zone is a nice feature however.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Great refrigerator
Mflacc
8/4/2020
I have had this refrigerator for a year . It is nice and spacious. Love the color and look of the black stainless. There is a few things that I wish would have been different. The height of the shelves makes it hard to store items like milk. You can store them in the door but that is limited space. The other problem is with the angle the water comes out of dispenser. When trying to sill a water bottle the water flows toward the door instead of straight down causing a lot of spillage. The water also doesn't stop flowing but trickles to a stop which also makes a mess. Overall it's a great product just things I find bothersome.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
This is an awesome refrigerator.
Retired shopper
8/4/2020
We bought this refrigerator about 3 years ago. The only complaint I have is that the ice maker continues to freeze up and stop working fairly often. Because of that, the ice tray is now cracked on the bottom.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great Choice!
Emily Nan
8/3/2020
I purchased this refrigerator two years ago and I am extremely pleased. I use the lower right adjustable compartment as a beverage center because I only have need for a small freezer. All beverages are in one spot so there is no longer juggling to see what's available. The black stainless finish is beautiful and easy to keep clean. It has an overall sleek appearance because the handles do not protrude but are part of the door.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Angels sing
egluvs2shop
8/3/2020
thats the feeling everytime I open my refrigerator, heavenly! All my fresh food is at eye level and frozen food at the bottom. I love the flex area that gives extra freezer space.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great and best features
4eddie
8/3/2020
We bought this refrigerator 2 years ago and have not had any problem. Excellent product with best features.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Disappointed and no ability to move shelves
Rose
8/3/2020
Disappointed and no ability to move the shelves, they may be able to be moved but they are not supported if you do. Some things as tall only as a beer will not fit, the original shelf placement was awful and of course you don't realize till you are trying to fill it up. If you move shelves (even though they can be moved) they are not supported property. I hate it. Tried to take a pic your system did not work
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Overall a good fridge
Jaerock
8/3/2020
A good refrigerator overall. The ice maker needs some fixing. Had to replace the ice maker a year ago. Now running into the same issue.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great Features, Perfect Essentials.
jennk
8/3/2020
I bought this a year ago and so happy we upgraded to this refrigerator. First off, the black finish gives the kitchen a more upscale feel. Aside from the looks, the refrigerator has the capacity to hold enough for a family of 3 groceries. I love how Samsung efficiently designed each space to maximize capacity. Love the ice maker on the front and easy to replace filtration system.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great Features!!!
KitchenKnowledge
8/3/2020
I bought this refrigerator a little over a year ago and it does everything I have ever wanted EXCEPT have enough ice for one person to last a full day. It holds everything that I need it to with the option of using the bottom lower right side as part of the refrigerator. I would not trade this refrigerator for anything.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Beautiful
Gavalos
8/3/2020
I bought this fridge over 3yrs ago and its just as beautiful today as it was then. I have had no issues with it and she is still working strong and looking good. It has gone through 2 moves also no issues.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Refrigerator
Cancun0301
8/3/2020
We bought a year ago and best investment so far would consider buying Samsung in the future.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
JUNK!!!!!!!!!!!!!!
GLENN DACEY
8/1/2020
flexzone where ice cream was stored starting getting soft. obviously the unit is out of warrant being over 2 years old. tech comes out and compressor bad, close to a $1000 to fix. a couple weeks later the ice maker is frozen over. tech sates there is many complaints due to bad design and has to come out again to 'seal' the gaps that allow warmer air in, $150.00. month goes by and unit has ice maker issue and seems to never cycle off. same tech come put and we find a refrigerant leak and evaporator is shot. per samsung, when you change evaporator need to do compressor since it went into vacuum and moisture can get sucked into the compressor. yup, same compressor that was just replaced. total to fix $2000 +/-. f that, junking this piece of crap!!!!!!!!!!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great features, tiny ice maker
RAFAustin
7/20/2020
we have been happy with this refrigerator so far (1 year old). the ice maker is small and noisy. it will startle you at night dropping ice into the bucket.
the food storage is roomy and versatile for all shapes and sizes of containers. we love the flex zone and keep it as a refrigerator compartment since we have a stand-alone freezer.
the water dispenser works great, but the ice dispenser drops a few cubes out after you stop pressing, so you have to be sure to stop early or the ice will be on the floor. :)
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Ice maker is deal breaker
Christie
5/27/2020
the ice maker is horrible. i have to defrost it every 2 months (maximum). it is a terrible design. i reached out to customer service and they are no help.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Ice maker freez up
arin abed
5/26/2020
ice maker freeze up all the time, i have this issue since begining,cheaper fridge works way better than this. $2500 waste of money.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Flex space is awesome!
Munkieskat
4/19/2020
I have had this fridge in my home for almost a year. I am head over heels in love with it! We have a standing freezer in our kitchen, so the flex space allows us more needed fridge space! It is beautiful in the black stainless and fits in beautifully. I do sometimes miss the bottom icemaker in my other samsung fridge, bit this one suits our needs very well! I would love to be able to get a little grate for the space under the ice dispenser in the door, but apparently those are no longer made for newer models of samsung.(its the only reason it's not an allover 5 star rating!)
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great frig and freezer
keepcool
4/13/2020
Frig chills everything in record time. The freezer keeps everything frozen. There is ample space for gallon jugs and 2 liter bottles. Love it
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Refrigerator
Teko
4/13/2020
This has been working perfectly since I purchased months ago
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Worst Buy
Duke
3/31/2020
ice maker is garbage; freezes up constantly & all call go no where. ice maker is now frozen solid and i can not pull out compartment. i have a frozen ice maker & no ice.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Amazing refrigerator
Gunslinger45611
3/26/2020
I bought this refrigerator as a set and it's absolutely amazing! There's so much room for products and the adjustable temperature drawer is great for flexibility. The design is beautiful and flawless. Samsung makes the best products
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great space but ice maker does not work
Bhavin
3/26/2020
Ice maker completely frozen and not able to pull it out, cleaned twice but now not able to pull it out anymore.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Looks great and works well
ikalatch
3/26/2020
Have had it for about an year so far. There was some early trouble with the ice maker but I called for service and they replaced the ice maker as the fridge was still in warranty. No trouble since then.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Best Bang for the Bucks
Wun Family
3/26/2020
We bought this model from local Home Depot after good reviews on many appliance report sites. Overall, it is an excellent refrigerator with sleek 4-Door Flex design, helpful functionality such as storage capacity and new technology options such as Twin Cooling System and Flex zone option, etc. only problems we had was water leakage when we replace the water filter even with genuine Samsung part. Also the SS look would have been better if it was real steel opposed to plastic which easily dents and scratches.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Flex door is awesome
sandhiya
3/25/2020
Recently purchased this product from Samsung. Love the flex door option as we don't store many fozen items. it's very spacious too
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Ice Maker Just Doesn't Work
MashDJ
3/14/2020
i love everything else about this fridge but the ice maker is a constant headache that freezes up, leaks water and is inconsistent in making ice. frustrated to the point had to buy ice trays.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great fridge but...
Mark W
12/7/2019
the ice maker is horrible. freezes up about once per month. samsung came out to fix it but just thawed it out. now i just do it myself. what a pain!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Flexzone frige
Sly00
11/3/2019
love the fridge but would never buy again because of ice maker. it leaks water, the worst thing is it gets iced up, ice gets stuck have take an ice pick or a heat gun to defrost it. it sucks
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Flexzone frige
Sly00
11/3/2019
love the fridge but would never buy again because of ice maker. it leaks water, the worst thing is it gets iced up, ice gets stuck have take an ice pick or a heat gun to defrost it. it sucks
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
